Returns & Refunds Rose Lives Love
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Returns & Refunds

Refunds

All orders have a full 7-day guarantee. Please check your order in full upon receipt. If damaged or defective items occur, please notify us immediately.

We do not provide refunds if your order does not arrive due to factors within your control (e.g. providing the wrong shipping address; refusing; do not pick-up in time; no safe delivery location)

In case you don't receive your order, you can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. 

Returns

If you wish to return your order for store credit or a refund. You must notify us at support@roseliveslove.com within 10 days of your purchase delivery and your product must be unopened or unused. A refund will be issued as soon as we receive your order back at our warehouse.

To begin a return, please email us the following information: Your order number and an image confirming the status of the products you wish to return. Customers will be responsible for paying return shipping costs. 

*Please allow 3-5 days for turnaround once returned!

Exclusions: Due to our current situation and for health safety, we do not accept returns on International Orders.

GF Lover
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